Privacy Policy

Introduction

Welcome to Synoptic Foundry LLC's website privacy policy. This policy describes how our corporate website (synopticfoundry.com) handles information when you visit our site.

Important Note: This privacy policy applies only to our main corporate website. If you are looking for privacy information about one of our applications, please visit the specific application page under /projects where you will find dedicated privacy policies, terms of service, and account deletion procedures for each application.

Website Data Collection

What We Don't Collect

Our corporate website is designed with privacy in mind:

• No User Accounts: This website does not require or support user login functionality
• No Personal Data Storage: We do not collect, store, or process any personal information through this website
• No Tracking Pixels: We do not use Facebook, Google Analytics, or any third-party tracking pixels
• No Marketing Cookies: We do not place marketing or advertising cookies

Technical Information

While browsing our website, the following minimal technical data may be automatically collected for operational purposes:

• Server Logs: Standard web server logs that may include:
  • IP addresses (anonymized after processing)
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our site
  • Date and time of visits
• Performance Cookies: Essential cookies required for:
  • Website functionality (e.g., remembering dark mode preference)
  • Security purposes
  • Load balancing and performance optimization
  • These cookies do not track you across other websites

Content Delivery Network (CDN)

We use AWS CloudFront as our CDN provider to deliver website content efficiently. CloudFront may collect:

• Aggregated performance metrics
• Error logs for troubleshooting
• Geographic region data (country-level only)

This data is processed in accordance with AWS's Privacy Policy and is used solely for maintaining and improving website performance.

Individual Application Privacy

Mobile and Web Applications

Synoptic Foundry LLC develops and maintains various applications, each with its own privacy practices. These applications may collect and process user data as described in their individual privacy policies.

To view privacy information for a specific application:

1. Navigate to /projects
2. Select the application you're interested in
3. Find links to:
   • Privacy Policy specific to that application
   • Terms of Service
   • Account Deletion procedures
   • Data export options

Common Application Features

While each application has its own privacy policy, our applications generally may include:

• User authentication (Firebase Auth)
• In-app purchases (RevenueCat)
• Crash reporting (Firebase Crashlytics)
• User-generated content storage (AWS DynamoDB with automatic expiration)
• No implementation of two-factor authentication at this time

Please refer to each application's specific privacy policy for detailed information about data collection, usage, retention, and your rights.

Consulting and Business Services

If you have engaged with Synoptic Foundry LLC for consulting services, custom development, or other business relationships, we may have collected information necessary for:

• Contract fulfillment
• Billing and invoicing
• Legal and tax compliance
• Business communications

Business Data Retention

For business relationships, we retain:

• Financial Records: 7 years as required by tax regulations
• Contracts and Agreements: Duration of the agreement plus 7 years
• Business Communications: 3 years or as required by applicable law
• Project Deliverables: As specified in individual agreements

Your Rights and Requests

Data Access and Deletion Requests

While our website doesn't collect personal data, if you believe we may have information about you through:

• Business interactions
• Consulting services
• Application usage
• Other direct contact with our company

You may contact us to:

• Request information about any data we may have
• Request correction of inaccurate information
• Request deletion of data (subject to legal retention requirements)

Contact for Privacy Requests: privacy@synopticfoundry.com

Legal Limitations

Please note that certain data cannot be deleted due to legal requirements:

• Financial records required for tax compliance
• Data necessary for legal defense
• Information required to prevent fraud or abuse
• Records required by court order or legal process

International Visitors

Our website is hosted in the United States. By accessing our website from outside the United States, you acknowledge that:

• Your information may be transferred to and processed in the United States
• U.S. privacy laws may differ from those in your jurisdiction
• You consent to such transfer and processing

Children's Privacy

Our corporate website is not directed at children under 13 years of age. We do not knowingly collect any information from children under 13 through this website.

For our applications' policies regarding children, please refer to the specific privacy policy for each application.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

Material changes will be highlighted at the top of this policy for 30 days after the change.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Equal service regardless of exercising privacy rights

To exercise these rights, contact: privacy@synopticfoundry.com

European Privacy Rights

For residents of the European Economic Area (EEA), United Kingdom, and Switzerland:

Under the General Data Protection Regulation (GDPR), you have rights including:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Object to processing
• Lodge a complaint with supervisory authorities

Legal Basis: Where we process any personal data, we do so on the basis of:

• Legitimate interests (website operations and security)
• Legal obligations (financial and tax records)
• Consent (where explicitly provided)

Contact Information

For any questions, concerns, or requests regarding this privacy policy or our data practices:

Email: privacy@synopticfoundry.com

Mailing Address:
Synoptic Foundry LLC
[Address to be provided]
United States

Response Time: We aim to respond to all privacy requests within 30 days.

Accessibility

We are committed to ensuring this privacy policy is accessible to all users. If you need this information in an alternative format, please contact us.

This privacy policy is effective as of the date listed above and supersedes all previous versions.