Data Deletion Request

Your Right to Data Deletion

At Synoptic Foundry LLC, we respect your right to control your personal data. You have the right to request the deletion of your personal information from our systems at any time.

In-App Deletion

The fastest way to delete your data is through the AWS Savings App itself:

1. Open the AWS Savings App
2. Navigate to Settings → Account
3. Select "Delete My Account"
4. Confirm your deletion request

This will immediately remove your profile and associated data from our systems.

Email Deletion Request

Alternatively, you can request data deletion by email:

What to Include in Your Email

To help us process your request quickly, please include:

• The email address associated with your account
• Your app user ID (if available)
• The approximate date you created your account
• Any additional information to help us identify your account

What We Delete

When you request data deletion, we will remove:

• Your user profile and account information
• Cloud infrastructure analysis data
• Usage history and analytics
• Saved preferences and configurations
• Any other personal information associated with your account

Processing Time

We process deletion requests within:

• In-app deletion: Immediate
• Email requests: Within 72 hours

You will receive a confirmation email once your data has been successfully deleted.

Data Retention Exceptions

Please note that we may retain certain information if required by law or for legitimate business purposes, such as:

• Transaction records for tax and accounting purposes
• Communications for legal compliance
• Anonymized and aggregated data that cannot identify you

Questions?

If you have any questions about data deletion or privacy, please contact our privacy team at privacy@synopticfoundry.com